cancellation policy

At Coached By JC, I value your time and commitment to personal growth. To ensure a smooth experience for all clients, please review my cancellation policy below.

1. Session Cancellations & Rescheduling

If you need to cancel or reschedule a coaching session, please provide at least 24 hours’ notice.

Cancellations made with less than 24 hours’ notice will be non-refundable and not eligible for rescheduling.

If you reschedule with more than 24 hours’ notice, your session can be moved to a mutually agreed time at no additional cost.

2. No-Shows

If you do not attend a scheduled session and fail to notify me in advance, the session will be forfeited and non-refundable.

3. Refund Policy

All coaching sessions and packages are non-refundable once purchased.

If I need to cancel a session for any reason, you will be offered a full refund or rescheduling at no extra cost.

4. Emergency Cancellations

I understand that emergencies happen. In cases of sudden illness, family emergencies, or unavoidable circumstances, please contact me as soon as possible, and I will do my best to accommodate a reschedule.

5. Package Expiry

Coaching packages must be used within the agreed timeframe from the date of purchase. Unused sessions after this period will not be refunded or extended unless otherwise arranged.

6. How to Cancel or Reschedule

To cancel or reschedule, please contact me via [email or phone] as soon as possible.

By booking a coaching session, you agree to the terms outlined in this cancellation policy.

For any questions, feel free to reach out.